What personal information we gather
We collect information about you when you use our services and when we use yours. This can be obtained by telephone, post, face to face or other means.
How we use the information
We collect information about you to deliver our services, manage your account and to email/contact you about any other related information.
We do not share your information with any other party without your express permission, or if required to do so by any statutory, governmental or regulatory body for legitimate purposes.
We won’t share your information for marketing purposes with other companies.
How long we keep hold of your information
During the course of our relationship with you we’ll retain personal data which is necessary to provide services to you. We’ll take all reasonable steps to keep your personal data up to date throughout our relationship.
In the event our relationship comes to an end, we will keep hold of your information for up to 1 year. We reserve the right to retain data for longer where we believe it’s in our legitimate interests to do so. In any case, we’ll not keep your personal data for longer than 6 years after our relationship with you has ended.
You have the right to request deletion of your personal data. We’ll comply with this request, subject to any regulatory restrictions and legitimate interests.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us using the contact details noted below. We may charge a small admin fee for this service.
We want to make sure that your personal information is accurate and up to date. Please ask us to correct or remove any information that you think is incorrect.
How to contact us